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Reports

Tickets Status

4.8

Overall Rating

  • Total Review (700)
  • 5 Star 593
  • 4 Star 99
  • 3 Star 6
  • 2 Star 2
  • 1 Star 0

98.5%

Satisfied Customer

0m:27s

Avg.Speed of answer

It is a long established fact that a reader.

4m:30s

Time to Resolved Complaint

It is a long established fact that a reader.

Support Status

1530

Tickets

  • Open Tickets
  • Resolved Tickets
  • Unresolved Tickets
70%
25%
5%

Agent Performance

Last updated 15 minutes ago

Agent Total Calls Calls Answered Avg.Speed of answer Adherence % Action
Donald Gardner

Dummy text of the printing.

 38 32 3:12s 80%
MT
Nicholas Smith

Dummy text of the printing.

 50 45 2:45s 84%
Paula Anderson

Dummy text of the printing.

 32 24 4:15s 73%
Lucy Peterson

Dummy text of the printing.

 25 21 5:42s 93%
MT
Joseph Rust

Dummy text of the printing.

 50 45 2:45s 84%
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